House Policy

 These premises, in compliance with the Liquor Act 2007 and in the interest of its patrons and staff has adopted the following practices to ensure the responsible service of alcohol. The following House Policy provides a framework to always allow for the responsible service of alcohol:

•         To prevent underage drinking, we require proof of age to be provided when    requested.

•         Persons who are intoxicated will be refused admission to these premises.

•         Patrons will be denied service of alcohol if they are considered intoxicated.

•         We will educate our staff and patrons as part of our duty of care to ensure that both understand the implications and abide by our responsible service of alcohol policy.

•         We will support and actively promote initiatives to minimise drink driving to safeguard the wellbeing of our patrons.

It is the intention of these premises to ensure that any persons using the facilities provided do not result in any harm from the service of alcohol by our staff. The following strategies have been adopted to ensure the responsible services of alcohol to all patrons of the premises:

•         Implementing, monitoring and modifying this House Policy on an ongoing basis.

•         Preventing underage drinking by requiring the production of approved identification.

•         Prevention of intoxication by recognising the signs of intoxication and refusing service to patrons who reach this point. We will deny entry to the premises to any patrons who are already intoxicated.

•         Always provide a range of low alcohol and non-alcoholic beverages upon the premises and ensure the same are supplied in conjunction with full strength alcoholic beverages.

The responsible serving practices adopted within our House Policy aim to:

•         Prevent underage drinking.

•         Prevent intoxication.

•         Prevent intoxicated, disruptive and/or Anti-Social behaviour.

•         Prevent drinking and driving.

Preventing underage drinking

It is the responsibility of every staff member to ensure that they do not allow alcohol to be supplied to persons underage upon the premises. Patrons suspected of being under the age of 18 years are to be asked to provide approved documentary proof of age. Failing this they will not be supplied with alcohol. It is these premises policy that the accepted forms of identification are:

•         A photographic driver’s licence.

•         A photo card.

•         A passport.

Preventing intoxication

Part 5 of the Liquor Bill 2007 makes it an offence to sell or supply liquor to any person who is in a state of intoxication. A state of intoxication is best described where that person, through the intake of liquor has lost the normal control of their bodily and mental faculties. These premises will ensure that intoxication is prevented by:

•         Always producing low and non-alcoholic beverages.

•         Encouraging patrons to consume non-alcoholic and low-alcoholic beverages.

•         Refusal of service to patrons showing signs of intoxication.

Preventing intoxicated, disruptive and anti-social behaviour

It is the policy of these premises to not allow intoxicated, disruptive, violent or anti-social behaviour to occur on or in the vicinity of the premises by patrons having been in attendance at the premises. Our policy will ensure that this is prevented by:

•         Not allowing any intoxicated person to enter or remain upon the premises.

•         It may be necessary for our staff to refuse service because of the legal safety or security reasons to patrons considered to be intoxicated.

•         Not to tolerate any conduct or behaviour which management would consider undesirable both inside and outside premises.

•         Patrons are to be requested upon leaving the premises to do so in a quiet and orderly manner, taking due regards to local residents to ensure the quiet and good order of the neighbourhood is maintained.

•         Identifying potential problems and taking steps to alert senior staff and/or prevent them from escalating.

Prevent drinking and driving

It is the responsibility of all staff members, out of the concern for patrons wellbeing, that staff will seek to discourage patrons from driving if they appear to be “over the limit”. This will be supplemented by ensuring that low alcohol and non-alcoholic beverages are available at all times for patrons.